NorthWest Airlines

History Phone Numbers International Reservations Careers Associates
Fleet Tickets Offices Partners Destinations  

NorthWest Airlines Information

Founded 2001
Hubs Blackpool International Airport
Fleet size 3
Destinations 3
Headquarters Blackpool International Airport, England, United Kingdom
Key People Robert Murgatroyd

NorthWest Airlines History

1926 - Northwest Airways takes to the sky, carrying air mail from the Twin Cities to Chicago with a "fleet" of two rented, open-cockpit biplanes-a Thomas Morse Scout and a Curtiss Oriole.

1938 - Northwest develops the first practical aviation oxygen mask, making possible high-altitude flying over the Rocky Mountains.

1948 - The "Red Tail" is painted on all Northwest aircraft for the first time, creating a trademark that becomes known world-wide and that continues in use almost 50 years later.

1955 - Northwest voluntarily becomes the first airline to operate without government subsidy on Trans-Pacific and United States-Alaska routes.

1960 - Northwest begins "fastest U.S. jet service to Asia" with Douglas DC8 aircraft, the airline's first "pure jet."

1971 - Northwest is honored for noise abatement leadership by National Organization to Ensure a Sound-Controlled Environment.

1976 - Northwest is the first airline approved by FAA to install coordinated flight crew training.

1988 - Northwest bans smoking on all North American flights, the first major U.S. airline to do so.

1991 - Northwest and KLM Royal Dutch Airlines launch their first joint service, twice-weekly flights between Minneapolis/St. Paul and Amsterdam.

History

Northwest airlines had been founded in 1926 as Northwest Airways and headquartered in Eagan, Minnesota. But it has ceased its operations on January 31, 2010 and merged with Delta Airlines. Northwest airlines has its domestic hubs at Detroit Metropolitan Wayne Country Airport (which is the ninth largest destination hub in the US) Michigan, Minneapolis/St. Paul, Minnesota, Memphis International airport, Tennessee, Tokyo, Japan, Haneda Airport Narita International Airport and Amsterdam with about 30,000 employees.

Northwest airlines is engaged in the business of transporting passengers Domestic flights, International flights, Frequent flier loyalty program, Cargo transportation services, Military and government services, Airport lounges and Arrival suites.  It has fleet size of 320 aircrafts to facilitate domestic and international route networks and serve more than 240 cities in 26 countries in North America, Asia and Europe.

This airline has code sharing and marketing alliances with various US based and international carriers. Thus, Northwest Airlines facilitates connections to several Asian and European cities, Bangkok (Thailand), Beijing (China), Busan (South Korea), Guam, Guangzhou, Hong Kong, Manila (Philippines), Nagoya (Japan), Saipan (Northern Mariana Islands), Seoul (South Korea), Shanghai (China), and Singapore.

NorthWest Airlines Phone Numbers

nwa.com Support 1-800-692-6955
nwa.com Car / Hotel / Activities Support 1-800-841-8386
Northwest Airlines Reservations 1-800-225-2525
Deaf/Hard of Hearing (TTY/TDD) 1-800-328-2298
Asian Language Reservations
• Cantonese
• Japanese
• Korean
• Mandarin

1-800-692-8011
1-800-692-2345
1-800-692-1165
1-800-692-4410
French Language Reservations 1-800-345-7458
Spanish Language Reservations 1-800-345-7411
Flight Information 1-800-441-1818
Cargo Customer Sales and Service 1-800-692-2746
Baggage Services 1-800-745-9798
Refunds 1-612-726-2422
Customer Care (for post date travel issues) 1-701-420-6282
Passenger Refunds 1-612-726-2422
Mon-Fri 8:00 am - 4:00 pm CT
WorldPerks Service Center (for mileage questions and WorldPerks account maintenance) 1-800-447-3757
5:00 am to 12:30 am CT
WorldPerks Elite Line (for Elite members calling from within North America, including U.S., Canada, Puerto Rico, U.S. Virgin Islands, Guam and Saipan) Refer to the back of the
Elite Member Card
WorldPerks Elite Line (for Elite members calling from outside North America) 1-218-254-7725
Toll Call (please note area code)

Northwest Airlines/KLM International Reservations

  • Amsterdam, The Netherlands 020-4747747
  • Bangkok, Thailand (66) 0 2652-1010
  • Beijing, China 40081-40081
  • Busan, Korea 82-51-469-7900
  • Frankfurt, Germany 0180-5214201
  • Fukuoka, Japan 0120-120-747
  • Guam, Mariana Islands 1-800-447-4747
  • Guangzhou, China 40081-40081
  • Hong Kong (852) 2810-4288
  • Jakarta, Indonesia 62-21 5203152
  • Kaohsiung, Taiwan 0800-006-070
  • Kuala Lumpur, Malaysia (603) 2161-3868
  • London, England 08705 074074
  • Manila, Philippines (632) 841-8800
  • Mexico City, Mexico 5279-5390
  • All other Mexico 01-800-907-4700 or 01-800-830-7400
  • Nagoya, Japan 0120-120-747
  • Osaka, Japan 0120-120-747
  • Paris, France 0-0890-710-710
  • Saipan, Mariana Island 1-800-447-4747
  • Seoul, Korea 82-2-732-1700
  • Shanghai, China 40081-40081
  • Singapore, Singapore (65) 6336-3371
  • Sydney, N.S.W., Australia (02) 9767-4333
  • Australia Toll Free 1300 767 310
  • Taipei, Taiwan (02) 2772-2188
  • Tokyo, Japan
    0120-120-747 (All Japan)
    0476-31-8000 (Mobile)

Northwest/KLM Asian Ticket Offices

CHINA

Northwest Airlines
W501, 5/F West Wing
China World Trade Centre
No.1 Jian Guo Men Wai Ave
Beijing 100004 China

Northwest Airlines
East Podium
Shanghai Centre - Suite 207
1376 Nanjing Road West
Shanghai 200040
People's Republic of China

Northwest Airlines
C509, China Hotel By Marriott
Liu Hua Lu 
Guangzhou 510015
People's Republic of China

GUAM

Northwest Airlines
Guam International Airport 
458 S Marine Drive
Tamuning, Guam MP 96911

SAIPAN

Northwest Airlines
Saipan International Airport
Caller Box PPP 650
Saipan MP 96950

PHILIPPINES

Northwest Airlines
G/F The QC Pavilion
Gorordo Avenue
Lahug, Cebu City
Philippines

Northwest Airlines
9/F Athenaeum Building
160 L.P. Leviste St.
Salcedo Village, Makati City

Northwest Airlines
Ground Floor, Athenaeum Building,
160 LP Leviste Street,
Salcedo Village, Makati City

THAILAND

Northwest Airlines
4/F., The Peninsula Plaza
153 Rajadamri Road
Bangkok 10330 Thailand

AUSTRALIA

Northwest Airlines
PO Box R 868 Royal Exchange
NSW 1225

NorthWest Airline Careers

  • Corporate Opportunities (with Delta Air Lines)
    Professional, Technical, Administrative, Pilots, Flight Attendants and Reservations opportunities.
  • Luggage Handler
  • Customer Service Agent
  • Customer Service Agent - Bilingual
    Airport Operations/Cargo provides passenger service and luggage handling at one of 40 airport locations in the U.S.

NorthWest Airline Global Alliance Partners

  • Aeroflot
  • AeroMexico
  • AirFrance
  • Alitalia
  • China South
  • Continental Airlines
  • Czech Airlines
  • Delta
  • KLM
  • KLM Cityhopper
  • Korean Air

NorthWest Airline Associates

  • AirEurope
  • Copa Airlines
  • Kenya Airways

Airlines Partners

  • Air Tahiti Nui
  • Alaska Airlines
  • American Eagle
  • Cebu Pacific
  • China Airlines
  • Compass Airlines
  • Gulfstream International Airlines
  • Hawaiian Airlines
  • Horizon Air
  • JAL Japan Airlines
  • JET Airways
  • Kingfisher Airlines
  • Malaysia Airlines
  • Malev Hungarian Airlines
  • MidWest Airlines
  • NWA Airlink Mesaba Airlines
  • NWA Airlink Pinnacle Airlines

NorthWest Airlines Fleet

Aircraft  Total   Orders   Options   Passengers
(First*/Economy)
Airbus A319-100 57 5 0 124 (16/108)
Airbus A320-200 69 2 0 Domestic
148 (16/132)
International
144 (12/132)
Airbus A330-200 11 0 0 243 (32/211)
Airbus A330-300 21 0 0 298 (34/264)
Boeing 747-200 2 0 0 430 (30/400)
Boeing 747-200F 10 0 0 freight only
Boeing 747-400 16 0 0 403 (65/338)
Boeing 757-200 46 0 0 5500 series
182 (22/160)
5600 Series (Domestic)
184 (22/162)
5600 Series (Intra-Asia)
182 (20/162)
5600 Series (Transatlantic)
160 (16/144)
Boeing 757-300 16 0 0 224 (24/200)
Boeing 787-8 0 18 50 200 (48/152)
McDonnell Douglas DC-9-30 22 0 0 100 (16/84)
McDonnell Douglas DC-9-40 11 0 0 110 (16/94)
McDonnell Douglas DC-9-50 34 0 0 125 (16/109)
Total 315 25 50  

NorthWest Airlines Destinations

NorthWest Airlines Destinations in Asia

NorthWest Airlines Destinations in East Asia

China

  • Beijing (Beijing Capital International Airport)
  • Hong Kong (Hong Kong International Airport)
  • Shanghai (Shanghai Pudong International Airport)

Japan

  • Nagoya (Chūbu Centrair International Airport)
  • Osaka (Kansai International Airport)
  • Tokyo (Narita International Airport) Hub

South Korea

  • Busan (Gimhae International Airport)
  • Seoul (Incheon International Airport)

Republic of China

  • Taipei (Taiwan Taoyuan International Airport)

NorthWest Airlines Destinations in South Asia

India

  • Mumbai (Chhatrapati Shivaji International Airport)

Southeast Asia

Philippines

  • Manila (Ninoy Aquino International Airport)

Singapore

  • Singapore (Singapore Changi Airport)

Thailand

  • Bangkok (Suvarnabhumi Airport)

Vietnam

  • Ho Chi Minh City (Tan Son Nhat International Airport) [begins June 1]

NorthWest Airlines Destinations in Europe

Germany

  • Frankfurt (Frankfurt Airport)

Italy

  • Rome (Leonardo da Vinci-Fiumicino Airport)

Netherlands

  • Amsterdam (Amsterdam Airport Schiphol) Hub

NorthWest Airlines Destinations in United Kingdom

  • London, England
    • (London Gatwick Airport)
    • (London Heathrow Airport)

NorthWest Airlines Destinations in North America

Canada

  • Alberta
    • Calgary/Banff (Calgary International Airport)
    • Edmonton (Edmonton International Airport)
  • British Columbia
    • Vancouver (Vancouver International Airport)
  • Manitoba
    • Winnipeg (Winnipeg James Armstrong Richardson International Airport)
  • Ontario
    • Toronto (Toronto Pearson International Airport)
  • Quebec
    • Montreal (Montréal-Pierre Elliott Trudeau International Airport)

Mexico

  • Baja California Sur
    • San José del Cabo/Cabo San Lucas (Los Cabos International Airport) seasonal
  • Colima
    • Manzanillo (Playa de Oro International Airport) seasonal
  • Federal District
    • Mexico City (Mexico City International Airport)
  • Guerrero
    • Acapulco (General Juan N. Álvarez International Airport) seasonal
    • Ixtapa-Zihuatanejo (Ixtapa-Zihuatanejo International Airport) seasonal
  • Jalisco
    • Puerto Vallarta (Lic. Gustavo Díaz Ordaz International Airport) seasonal
  • Quintana Roo
    • Cancún (Cancún International Airport)
    • Cozumel (Cozumel International Airport) seasonal
  • Sinaloa
    • Mazatlán (General Rafael Buelna International Airport) seasonal

NorthWest Airlines Destinations in United States

  • Alabama
    • Birmingham (Birmingham-Shuttlesworth International Airport)
  • Alaska
    • Anchorage (Ted Stevens Anchorage International Airport)
    • Fairbanks (Fairbanks International Airport) seasonal
  • Arkansas
    • Little Rock (Little Rock National Airport)
  • Arizona
    • Phoenix/Scottsdale (Sky Harbor International Airport)
    • Tucson (Tucson International Airport)
  • California
    • Los Angeles (Los Angeles International Airport)
    • Palm Springs (Palm Springs International Airport) seasonal
    • Sacramento (Sacramento International Airport)
    • San Diego (San Diego International Airport)
    • San Francisco (San Francisco International Airport)
    • San Jose (San Jose International Airport)
    • Santa Ana, Orange County (John Wayne Airport)
  • Colorado
    • Colorado Springs (Colorado Springs Airport)
    • Denver (Denver International Airport)
    • Hayden/Steamboat Springs/Craig (Yampa Valley Airport) seasonal
    • Vail/Eagle (Eagle County Airport) seasonal
  • Connecticut
    • Hartford/Springfield, Massachusetts (Bradley International Airport)
  • Florida
    • Fort Lauderdale (Fort Lauderdale-Hollywood International Airport)
    • Fort Myers (Southwest Florida International Airport)
    • Fort Walton Beach (Northwest Florida Regional Airport)
    • Jacksonville (Jacksonville International Airport)
    • Miami (Miami International Airport)
    • Orlando (Orlando International Airport)
    • Sarasota/Bradenton (Sarasota-Bradenton International Airport) seasonal
    • Tampa Bay Area (Tampa International Airport)
    • West Palm Beach (Palm Beach International Airport)
  • Georgia
    • Atlanta (Hartsfield-Jackson Atlanta International Airport)
  • Hawaii
    • Honolulu (Honolulu International Airport)
  • Idaho
    • Boise (Boise Airport)
  • Illinois
    • Chicago
      • (Chicago Midway International Airport)
      • (O'Hare International Airport)
  • Indiana
    • Indianapolis (Indianapolis International Airport)
  • Iowa
    • Cedar Rapids (Eastern Iowa Airport)
    • Des Moines (Des Moines International Airport)
  • Kentucky
    • Louisville (Louisville International Airport)
  • Louisiana
    • Baton Rouge (Baton Rouge Metropolitan Airport)
    • New Orleans (Louis Armstrong New Orleans International Airport)
  • Maryland
    • Baltimore (Baltimore/Washington International Airport)
  • Massachusetts
    • Boston (Logan International Airport)
  • Michigan
    • Detroit (Detroit Metropolitan Wayne County Airport) Hub
    • Flint (Bishop International Airport)
    • Grand Rapids (Gerald R. Ford International Airport)
    • Kalamazoo/Battle Creek (Kalamazoo-Battle Creek International Airport)
    • Lansing (Lansing Capital City Airport)
    • Saginaw (MBS International Airport)
    • Traverse City (Cherry Capital Airport)
  • Minnesota
    • Duluth/Superior, Wisconsin (Duluth International Airport)
    • Minneapolis/Saint Paul (Minneapolis-Saint Paul International Airport) Hub
    • Rochester (Rochester International Airport)
  • Missouri
    • Kansas City (Kansas City International Airport)
    • Saint Louis (Lambert-Saint Louis International Airport)
  • Montana
    • Billings (Billings Logan International Airport)
    • Bozeman (Gallatin Field Airport)
    • Kalispell (Glacier Park International Airport) seasonal
  • Nebraska
    • Omaha (Eppley Airfield)
  • Nevada
    • Las Vegas (McCarran International Airport)
    • Reno/Tahoe (Reno-Tahoe International Airport) seasonal [begins June 6]
  • New Hampshire
    • Manchester (Manchester-Boston Regional Airport)
  • New Jersey
    • Newark (Newark Liberty International Airport)
  • New Mexico
    • Albuquerque (Albuquerque International Sunport)
  • New York
      Albany (Albany International Airport)
    • Buffalo/Niagara Falls (Buffalo Niagara International Airport)
    • New York City
      • (John F. Kennedy International Airport)
      • (LaGuardia Airport)
    • Rochester (Greater Rochester International Airport)
    • Syracuse (Syracuse Hancock International Airport)
  • North Carolina
    • Charlotte (Charlotte/Douglas International Airport)
    • Raleigh/Durham (Raleigh-Durham International Airport)
  • North Dakota
    • Bismarck (Bismarck Municipal Airport)
    • Fargo (Hector International Airport)
    • Grand Forks (Grand Forks International Airport)
    • Minot (Minot International Airport)
  • Ohio
    • Cleveland (Hopkins International Airport)
    • Columbus (Port Columbus International Airport)
  • Oklahoma
    • Oklahoma City (Will Rogers World Airport)
  • Oregon
    • Portland (Portland International Airport)
  • Pennsylvania
    • Harrisburg (Harrisburg International Airport)
    • Philadelphia (Philadelphia International Airport)
    • Pittsburgh (Pittsburgh International Airport)
  • Rhode Island
    • Providence (T. F. Green Airport)
  • South Dakota
    • Rapid City (Rapid City Regional Airport)
    • Sioux Falls (Sioux Falls Regional Airport)
  • Tennessee
    • Memphis (Memphis International Airport) Hub
    • Nashville (Nashville International Airport)
  • Texas
    • Dallas/Fort Worth (Dallas-Fort Worth International Airport)
    • Houston (George Bush Intercontinental Airport)
    • San Antonio (San Antonio International Airport)
  • Utah
    • Salt Lake City (Salt Lake City International Airport)
  • Virginia
    • Norfolk/Virginia Beach/Williamsburg (Norfolk International Airport)
    • Richmond (Richmond International Airport)
    • Washington, D.C., suburbs
    • (Ronald Reagan Washington National Airport)
    • (Washington Dulles International Airport)
  • Washington
      Seattle/Tacoma (Seattle-Tacoma International Airport) Focus City
    • Spokane (Spokane International Airport)
  • Wisconsin
    • Green Bay (Austin Straubel International Airport)
    • La Crosse (La Crosse Municipal Airport)
    • Madison (Dane County Regional Airport)
    • Milwaukee (General Mitchell International Airport)
  • Wyoming
    • Jackson Hole (Jackson Hole Airport) seasonal

NorthWest Airlines Destinations in Caribbean

Bahamas

  • Nassau (Lynden Pindling International Airport) seasonal

Cayman Islands

  • Grand Cayman (Owen Roberts International Airport) seasonal

Dominican Republic

  • Santiago (Cibao International Airport) charter service

Jamaica

  • Montego Bay (Sangster International Airport)

Puerto Rico (USA)

  • San Juan (Luis Muñoz Marín International Airport)

NorthWest Airlines Destinations in Oceania

Guam (USA)

  • Guam (Antonio B. Won Pat International Airport)

Northern Mariana Islands (USA)

  • Saipan (Saipan International Airport)