British Airways
IATA
BA |
ICAO
BAW
SHT
XMS |
Callsign
SPEEDBIRD
SHUTTLE
SANTA |
|
| Founded |
31 March 1974
(after BOAC & BEA merger) |
| Hubs |
- London Gatwick Airport
- London Heathrow Airport
|
| Frequent flyer program |
- Executive Club
- Premier (Invite Only)
|
| Member lounge |
- Concorde Room
- Galleries First
- Galleries Club
- Galleries Arrivals
- First Lounge
- Terraces Lounge
- Executive Club Lounge
|
| Alliance |
Oneworld |
| Fleet size |
234 (+51 orders) excl.subsidiaries |
| Destinations |
150 excl.subsidiaries and code-shares |
| Company slogan |
Upgrade to |
| Headquarters |
Waterside, Harmondsworth, London Borough of Hillingdon, England |
| Key people |
Willie Walsh (MD) |
| Revenue |
GB£8,992,000,000 (2009) |
| Website |
ba.com |
British Airways is one of the world’s largest international airlines and is the national carrier of European airlines and member of royal family in United Kingdom. It is located at two main operating bases, one at London Heathrow Airport and secondary base at London Gatwick Airport. It is the subsidiary of IAG (International Consolidated Airlines Group), using fleet of about 240 aircrafts consisting mainly of Airbus and Boeing Aircrafts and franchises with Sun Air (Turkey) and Comair (South Africa). It serves more than 40 million passengers annually to Europe, North America, Latin America, Canada, Africa, Asia and Australia. It flies passenger and cargo flights to about 75 countries and more than 150 destinations from the two main hubs.
This airline has a workforce of more than 50,000 people, the majority of whom are located in the base stations and other staffing offices in hub and regional airports around the globe. With the joint business agreements and code sharing relationships with AMR’S American airlines and members of One-world alliance, it serves flights to an extended network of 400 destinations.
| Year Ended |
Passengers Flown |
Turnover (£m) |
Profit/Loss Before Tax (£m) |
Net Profit/Loss (£m) |
Basic EPS (p) |
| 31 March 2009 |
33,117,000 |
8,992 |
(401) |
(358) |
(32.6) |
| 31 March 2008 |
33,161,000 |
8,753 |
883 |
696 |
59.0 |
| 31 March 2007 |
33,068,000 |
8,492 |
611 |
438 |
25.5 |
| 31 March 2006 (Restated)* |
32,432,000 |
8,213 |
616 |
464 |
40.4 |
| 31 March 2006 |
35,634,000 |
8,515 |
620 |
467 |
40.4 |
| 31 March 2005 |
35,717,000 |
7,772 |
513 |
392 |
35.2 |
| 31 March 2004 |
36,103,000 |
7,560 |
230 |
130 |
12.1 |
| 31 March 2003 |
38,019,000 |
7,688 |
135 |
72 |
6.7 |
| 31 March 2002 |
40,004,000 |
8,340 |
(200) |
(142) |
(13.2) |
| 31 March 2001 |
36,221,000 |
9,278 |
150 |
114 |
10.5 |
| 31 March 2000 |
36,346,000 |
8,940 |
5 |
(21) |
(2.0) |
| 31 March 1999 |
37,090,000 |
8,915 |
225 |
206 |
19.5 |
| 31 March 1998 |
34,377,000 |
8,642 |
580 |
460 |
44.7 |
| 31 March 1997 |
33,440,000 |
8,359 |
640 |
553 |
55.7 |
| 31 March 1996 |
32,272,000 |
7,760 |
585 |
473 |
49.4 |
British Airways Destinations in Africa
East Africa
- Kenya
- Nairobi - Jomo Kenyatta International Airport
- Mauritius
- Sir Seewoosagur Ramgoolam International Airport
- Tanzania
- Dar es Salaam - Julius Nyerere International Airport
- Uganda
- Kampala - Entebbe International Airport
North Africa
- Algeria
- Algiers - Houari Boumedienne Airport
- Egypt
- Cairo - Cairo International Airport
- Sharm el-Sheikh - Sharm el-Sheikh International Airport
- Libya
- Tripoli - Tripoli International Airport
- Tunisia
- Tunis - Tunis-Carthage International Airport
Southern Africa
- Angola
- Luanda - Quatro de Fevereiro Airport
- South Africa
- Cape Town - Cape Town International Airport
- Johannesburg - OR Tambo International Airport
- Zambia
- Lusaka - Lusaka International Airport
West Africa
- Ghana
- Accra - Kotoka International Airport
- Nigeria
- Abuja - Nnamdi Azikiwe International Airport
- Lagos - Murtala Mohammed International Airport
British Airways Destinations in Americas
Caribbean
- Antigua and Barbuda
- Antigua - VC Bird International Airport
- Bahamas
- Nassau - Lynden Pindling International Airport
- Barbados
- Grantley Adams International Airport
- Cayman Islands
- Georgetown - Owen Roberts International Airport
- Dominican Republic
- Punta Cana - Punta Cana International Airport
- Grenada
- Grenada - Maurice Bishop International Airport
- Jamaica
- Kingston - Norman Manley International Airport
- Montego Bay - Sangster International Airport
- Saint Kitts and Nevis
- Saint Kitts - Robert L. Bradshaw International Airport
- Saint Lucia
- Vieux-Fort - Hewanorra International Airport
- Trinidad and Tobago
- Port of Spain - Piarco International Airport
- Tobago - Crown Point Airport
- Turks and Caicos Islands
- Providenciales - Providenciales Airport
North America
- Bermuda
- Ferry Reach - L.F. Wade International Airport
- Canada
- Calgary - Calgary International Airport
- Montréal - Montréal-Pierre Elliott Trudeau International Airport
- Toronto - Toronto Pearson International Airport
- Vancouver - Vancouver International Airport
- Mexico
- Mexico City - Mexico City International Airport
- United States
- Atlanta - Hartsfield-Jackson Atlanta International Airport
- Baltimore - Baltimore-Washington International Thurgood Marshall Airport
- Boston - Logan International Airport
- Chicago - O'Hare International Airport
- Dallas - Dallas/Fort Worth International Airport
- Denver - Denver International Airport
- Houston - George Bush Intercontinental Airport
- Las Vegas - McCarran International Airport
- Los Angeles - Los Angeles International Airport
- Miami - Miami International Airport
- Newark - Newark Liberty International Airport
- New York City - John F. Kennedy International Airport
- Orlando - Orlando International Airport
- Philadelphia - Philadelphia International Airport
- Phoenix - Phoenix Sky Harbor International Airport
- San Francisco - San Francisco International Airport
- Seattle - Seattle-Tacoma International Airport
- Tampa - Tampa International Airport
- Washington, D.C. - Washington Dulles International Airport
South America
- Argentina
- Buenos Aires - Ministro Pistarini International Airport
- Brazil
- Rio de Janeiro - Rio de Janeiro-Galeão International Airport
- São Paulo - São Paulo-Guarulhos International Airport
British Airways Destinations in Asia
East Asia
- China
- Beijing - Beijing Capital International Airport
- Hong Kong - Hong Kong International Airport
- Shanghai - Shanghai Pudong International Airport
- Japan
- Tokyo - Narita International Airport
South Asia
- India
- Bangalore - Bengaluru International Airport
- Chennai - Chennai International Airport
- Delhi - Indira Gandhi International Airport
- Hyderabad - Rajiv Gandhi International Airport
- Mumbai - Chhatrapati Shivaji International Airport
- Maldives
- Malé - Malé International Airport
Southeast Asia
- Singapore
- Thailand
- Bangkok - Suvarnabhumi Airport
Southwest Asia
- Bahrain
- Bahrain International Airport
- Cyprus
- Larnaca - Larnaca International Airport
- Paphos - Paphos International Airport
- Israel
- Tel Aviv - Ben Gurion International Airport
- Kuwait
- Kuwait International Airport
- Oman
- Muscat - Muscat International Airport
- Qatar
- Doha - Doha International Airport
- Saudi Arabia
- Dammam - King Fahad International Airport Cargo Only
- Jeddah - King Abdulaziz International Airport
- Riyadh - King Khalid International Airport
- Turkey
- Antalya - Antalya Airport
- Istanbul - Atatürk International Airport
- İzmir - Adnan Menderes Airport
- United Arab Emirates
- Abu Dhabi - Abu Dhabi International Airport
- Dubai - Dubai International Airport
British Airways Destinations in Europe
- Albania
- Tirana - Nënë Tereza Airport
- Austria
- Innsbruck - Innsbruck Airport [seasonal]
- Salzburg - Salzburg Airport
- Vienna - Vienna International Airport
- Belgium
- Brussels - Brussels Airport
- Bulgaria
- Sofia - Sofia Airport
- Varna - Varna Airport
- Croatia
- Dubrovnik - Dubrovnik Airport
- Czech Republic
- Denmark
- Copenhagen - Copenhagen Airport
- Finland
- Helsinki - Helsinki-Vantaa Airport
- France
- Bordeaux - Mérignac Airport
- Lyon - Saint-Exupéry Airport
- Marseille - Provence Airport
- Mulhouse - EuroAirport Basel-Mulhouse-Freiburg
- Nice - Côte d'Azur Airport
- Paris - Paris-Charles de Gaulle Airport
- Toulouse - Blagnac Airport
- Germany
- Berlin - Berlin Tegel Airport
- Düsseldorf - Düsseldorf Airport
- Frankfurt - Frankfurt Airport
- Hamburg - Hamburg Airport
- Munich - Munich Airport
- Stuttgart - Stuttgart Airport
- Gibraltar
- Gibraltar - North Front Airport
- Greece
- Athens - Athens International Airport
- Thessaloniki - Macedonia Airport
- Hungary
- Budapest - Budapest Ferihegy International Airport
- Italy
- Bologna - Bologna Airport
- Bari - Palese Airport [seasonal]
- Cagliari - Elmas Airport [seasonal]
- Catania - Fontanarossa Airport
- Genoa - Cristoforo Colombo Airport
- Milan
- Malpensa Airport
- Linate Airport
- Naples - Capodichino Airport
- Pisa - Galileo Galilei Airport
- Rome - Leonardo da Vinci-Fiumicino Airport
- Turin - Caselle Airport
- Venice - Venice Marco Polo Airport
- Verona - Verona Airport
- Luxembourg
- Netherlands
- Amsterdam - Amsterdam Airport Schiphol
- Norway
- Oslo - Oslo Airport, Gardermoen
- Poland
- Warsaw - Frederic Chopin Airport
- Portugal
- Faro - Faro Airport
- Lisbon - Portela Airport
- Romania
- Bucharest - Henri Coanda International Airport
- Russia
- Moscow - Domodedovo International Airport
- Saint Petersburg - Pulkovo Airport
- Serbia
- Belgrade - Nikola Tesla Airport
- Priština - Priština International Airport
- Spain
- Barcelona - Barcelona Airport
- Madrid - Barajas Airport
- Málaga - Málaga Airport
- Sweden
- Stockholm - Stockholm-Arlanda Airport
- Switzerland
- Geneva - Geneva International Airport
- Zürich - Zürich Airport
- Ukraine
- Kiev - Boryspil International Airport
- United Kingdom
- Channel Islands
- England
- London
- London City Airport
- London Gatwick Airport Hub
- London Heathrow Airport Hub
- Manchester - Manchester Airport
- Newcastle upon Tyne - Newcastle Airport
- Scotland
- Aberdeen - Aberdeen Airport
- Edinburgh - Edinburgh Airport
- Glasgow - Glasgow International Airport
British Airways Destinations in Oceania
British Airways Terminated Destinations
Africa
- East Africa
- Seychelles - Mahe
- Tanzania - Arusha
- North Africa
- Algeria - Hassi Messaoud
- Egypt - Alexandria, Luxor
- Morocco - Agadir, Casablanca, Fez, Marrakech, Rabat, Tangier
- Sudan - Khartoum
- Southern Africa
- Botswana - Gaborone
- Malawi - Blantyre, Lilongwe
- Mozambique - Maputo
- South Africa - Durban
- Zimbabwe - Harare
- West Africa
- Côte d'Ivoire - Abidjan
- Gambia - Banjul
- Liberia - Monrovia
- Nigeria - Kano
- Senegal - Dakar
- Sierra Leone - Freetown
Americas
- Caribbean
- Bahamas - Freeport
- Costa Rica - San José de Costa Rica
- Dominican Republic - Santo Domingo
- Cuba - Havana
- Panama - Panama City
- Puerto Rico - San Juan
- North America
- Mexico - Cancún
- United States - Anchorage, Charlotte, Detroit, Honolulu, New Orleans, Pittsburgh, San Diego
- South America
- Chile - Santiago de Chile
- Colombia - Bogotá
- Guyana - Georgetown
- Perú - Lima
- Venezuela - Caracas
Asia
- Central Asia
- Kazakhstan - Almaty
- Kyrgyzstan - Bishkek
- Uzbekistan - Tashkent
- East Asia
- Japan - Fukuoka, Nagoya, Osaka
- South Korea - Seoul
- Taiwan - Taipei
- Southeast Asia
- Brunei - Bandar Seri Begawan
- Indonesia - Jakarta
- Malaysia - Kuala Lumpur
- Philippines - Manila
- Vietnam - Saigon
- South Asia
- Bangladesh - Dhaka
- India - Kolkata
- Pakistan - Islamabad, Karachi
- Sri Lanka - Colombo
- Southwest Asia
- Armenia - Yerevan
- Cyprus - Nicosia
- Iran - Tehran
- Iraq - Baghdad
- Jordan - Amman
- Lebanon - Beirut
- Saudi Arabia - Dammam
- Syria - Aleppo, Damascus
- Turkey - Ankara, Dalaman
- Yemen - Aden, Sana'a
Europe
- Azerbaijan - Baku
- Bosnia and Herzegovina - Sarajevo
- Croatia - Split, Zagreb
- Estonia - Tallinn
- France - Ajaccio, Bastia, Montpellier, Nantes, Strasbourg
- Georgia - Tbilisi
- Germany - Bremen, Cologne, Dresden, Hanover
- Greece - Corfu, Heraklion, Mykonos, Rhodes
- Iceland - Reykjavík
- Ireland - Cork, Dublin, Shannon
- Italy - Cagliari, Palermo
- Latvia - Riga
- Lithuania - Vilnius
- Macedonia - Skopje
- Malta - Luqa
- Netherlands - Rotterdam
- Poland - Kraków, Poznań
- Portugal - Funchal, Porto
- Russia - Yekaterinburg
- Spain - Alicante, Bilbao, Fuerteventura, Granada, Ibiza, Jerez de la Frontera, Lanzarote, Las Palmas de Gran Canaria, Minorca, Palma de Mallorca, Santa Cruz de La Palma, Santa Cruz de Tenerife, Valencia
- Sweden - Gothenburg
- Switzerland - Berne
- United Kingdom - Belfast, Birmingham, Bristol, Cardiff, Durham, Guernsey, Hull, Inverness, Leeds/Bradford, Nottingham, Sheffield-City, Southampton
Oceania
- Australia - Adelaide, Brisbane, Darwin, Melbourne, Perth
- Fiji - Nadi
- New Zealand - Auckland, Christchurch
| Aircraft |
In Service |
Orders |
Passengers |
Base |
| F |
J |
W |
M |
Total |
| Airbus A318-100 |
2 |
— |
— |
32 |
— |
— |
32 |
LCY |
| Airbus A319-100 |
33 |
— |
— |
36 |
— |
77 |
113 |
LHR/LGW |
| — |
12 |
— |
113 |
125 |
| — |
— |
— |
132 |
132 |
| Airbus A320-200 |
41 |
- |
— |
52 |
— |
83 |
135 |
LHR |
| — |
12 |
— |
143 |
155 |
| — |
— |
— |
162 |
162 |
| Airbus A321-200 |
11 |
— |
— |
67 |
— |
86 |
153 |
LHR |
| — |
12 |
— |
168 |
180 |
| — |
— |
— |
188 |
188 |
| Airbus A380-800 |
— |
12 |
TBA |
LHR |
| Boeing 737–400 |
19 |
— |
— |
38 |
— |
101 |
139 |
LGW |
| — |
10 |
— |
137 |
147 |
| — |
— |
— |
153 |
153 |
| Boeing 747-400 |
55 |
— |
14 |
70 |
30 |
177 |
291 |
LHR |
| 14 |
70 |
30 |
185 |
299 |
| 14 |
52 |
36 |
235 |
337 |
| Boeing 767-300ER |
21 |
— |
— |
24 |
24 |
141 |
189 |
LHR |
| — |
134 |
— |
95 |
229 |
| — |
18 |
— |
230 |
248 |
| — |
— |
— |
252 |
252 |
| Boeing 777–200 |
3 |
— |
17 |
48 |
24 |
127 |
216 |
LHR |
| Boeing 777-200ER |
43 |
— |
— |
40 |
24 |
216 |
280 |
LGW |
| — |
48 |
24 |
203 |
275 |
LHR/LGW |
| 14 |
48 |
40 |
124 |
226 |
LHR/LGW |
| 12 |
48 |
32 |
127 |
221 |
LHR |
| Boeing 777-300ER |
4 |
4 |
14 |
56 |
44 |
183 |
297 |
LHR |
| Boeing 787–8 |
— |
8 |
— |
42 |
51 |
90 |
183 |
LHR |
| Boeing 787–9 |
— |
16 |
TBA |
LHR TBA |
| Total |
234 |
40 |
|
|
Aircraft Operated
| Aircraft |
Introduced |
Retired |
| Aérospatiale-BAC Concorde |
1976 |
2003 |
| BAC One-Eleven |
1974 |
1993 |
| Boeing 707–400 |
1974 |
1984 |
| Boeing 737–200 |
1974 |
2001 |
| Boeing 747–100 |
1974 |
1999 |
| Boeing 747–200 |
1977 |
2001 |
| Hawker Siddeley Trident |
1974 |
1989 |
| Hawker Siddeley HS 748 |
1975 |
1985 |
| Lockheed L-1011 TriStar |
1974 |
1999 |
| Vickers VC10 |
1974 |
1983 |
| Vickers Vanguard |
1974 |
1975 |
| Vickers Viscount |
1974 |
1982 |
| BAe 146–200 |
1989 |
1994 |
| BAe ATP |
1989 |
1994 |
| McDonnell Douglas DC-10 |
1988 |
1999 |
|
| Aircraft |
Introduced |
Retired |
| Airbus A318 |
2009 |
|
| Airbus A319 |
1999 |
|
| Airbus A320-100 |
1988 |
2007 |
| Airbus A320-200 |
1989 |
|
| Airbus A321 |
2004 |
|
| Boeing 737–300 |
1988 |
2009 |
| Boeing 737–400 |
1990 |
|
| Boeing 737–500 |
1996 |
2009 |
| Boeing 747-400 |
1989 |
|
| Boeing 757–200 |
1983 |
2010 |
| Boeing 767–200 |
1993 |
1996 |
| Boeing 767-300ER |
1991 |
|
| Boeing 777-200ER |
1995 |
|
| Boeing 777-300ER |
2010 |
|
| Dash 8–100 |
1993 |
1998 |
| Saab 340 |
1990 |
1991 |
|
Hand Baggage
| Passenger |
Type of Baggage Allowed |
Weight |
| Adults and children(aged 2 and over) |
One bag
and
One laptop-sized bag, handbag or briefcase |
23kg (51lbs). |
| Infants (under 2 years) |
One bag (for items your infant may require during the flight) |
You must be able to lift the bag into the overhead locker unaided. |
| |
Adults and children
(aged 12 years and over) |
Children
(aged 2 - 11) |
Infants under 2 years |
British Airways First
Club World |
Three standard-sized bags |
Same as adult allowance |
One standard- sized bag
|
| World Traveller Plus Club Europe |
Two standard-sized bags |
| World Traveller Euro Traveller Domestic |
One standard-sized bag (except Gold and Silver) |
| |
Adults and children
(aged 12 years and over) |
Children
(aged 2 - 11) |
Infants under 2 years |
British Airways First
Club World |
Three standard-sized bags |
Same as Adult allowance |
One standard- sized bag
|
| World Traveller Plus World Traveller |
Two standard-sized bags |
| British Airways Items Forbidden |
| Type |
Example |
| Disabling devices |
mace, pepper spray |
| gas cylinders |
NA |
| Flammable liquids |
paint, petrol, solvents, varnish |
| Flammable solids |
firelighters |
| British Airways Restricted items |
| Explosives |
ammunition |
| Heat-producing |
underwater torches, soldering irons |
| Mobility aids |
wheelchairs, powered devices |
| British Airways Restricted Baggage needing no notification |
| Non-radioactive medicinal |
hairsprays, perfumes, colognes, medicines |
| Devices containing lithium cells or batteries |
laptop computers, cameras, camcorders |
| Step No |
To Do |
| Step No 1 |
Check Flight and Passenges Details |
| Step No 2 |
Select Number of Bags |
| Step No 3 |
Confirm Your Seat |
| Step No 4 |
Issue Your Boarding Pass |
| Step No 5 |
View Check-in Summery |
British Airways Contact & Phone Number for United Kingdom
| British Airways By phone |
Telephone: 0844 493 0 747 (from the UK)
+44 191 490 7901 (outside the UK)
Fax: +44 (0)1787 881405
Mon-Sun 0730-2000 hours |
| British Airways By post |
British Airways Executive Club
PO Box 111
Sudbury
Suffolk
CO10 6FB
UK |
British Airways Contact & Phone Number for United States of America
| British Airways By phone |
Telephone: 1 800 452 1201 (from the USA)
+1 718 335 7070 (outside the USA)
Daily 0730-2000 Eastern |
| British Airways By post |
British Airways Executive Club
PO Box 690457
East Elmhurst, NY 11369-0457
USA |
British Airways Contact & Phone Number for India
| British Airways By phone |
Telephone: +91 124 4120 789
Fax: +91 124 2540 547 Attn: Exec Club
Mon-Sat 0900-1800 hours |
