Automobile Insurance Rating
Insurance Company Ratings
| Company | Ratings Factors | ||||
| Overall Satisfaction | Contacting the Insurer | Policy Offerings | Billing and Payment | Pricing | |
| 21st Century | ** | ** | *** | *** | *** |
| Nationwide | *** | *** | *** | *** | ** |
| Progressive | *** | *** | **** | *** | *** |
| COUNTRY | *** | *** | *** | *** | *** |
| Encompass | ** | *** | ** | ** | ** |
| Erie Insurance | **** | **** | **** | **** | ***** |
| Esurance | *** | ** | *** | *** | *** |
| Amica Mutual (Award Recipient) | ***** | ***** | ***** | ***** | ***** |
| Automobile Club Group (ACG) | *** | ** | *** | *** | *** |
| Automobile Club of Southern California (ACSC) | *** | ** | **** | *** | **** |
| Auto-Owners Insurance | **** | **** | **** | **** | **** |
| California State Automobile Association (CSAA) | *** | ** | *** | *** | *** |
| Commerce | ** | ** | ** | ** | ** |
| Farmers | *** | *** | ** | ** | ** |
| GEICO | **** | *** | **** | **** | **** |
| GMAC | ** | ** | *** | *** | *** |
| Safeco | *** | *** | *** | *** | *** |
| Shelter | **** | **** | **** | *** | **** |
| State Auto | *** | **** | *** | *** | ** |
| Alfa Insurance | *** | *** | *** | *** | *** |
| Allstate | *** | *** | *** | *** | ** |
| American Family | *** | *** | *** | *** | *** |
| Ameriprise | *** | *** | *** | *** | **** |
| Grange | *** | **** | *** | ** | *** |
| Kemper | *** | **** | *** | *** | *** |
| Liberty Mutual | *** | *** | *** | *** | **** |
| Mercury | ** | ** | ** | *** | *** |
| MetLife | ** | ** | *** | *** | *** |
| State Farm | **** | **** | *** | **** | *** |
| The Hanover | ** | *** | ** | ** | ** |
| The Hartford | *** | *** | *** | *** | **** |
| Travelers | *** | *** | *** | *** | *** |
| New Jersey Manufacturers Insurance Co. * | ***** | **** | ***** | ***** | ***** |
| USAA * | ***** | ***** | ***** | ***** | ***** |
